Support Intelligence Base

OPERATOR
BRIEFING

[ 50+ Technical protocols and simulated trading guidelines ]

01. Evaluation Protocols

What is the simulated profit target? +

Phase 1 targets are 10% for 1-step and 8% for 2-step. Phase 2 targets are 5%.

Are there minimum trading days? +

No. You can pass your evaluation in as little as 1 day if you hit the simulated target within risk parameters.

Do you offer unlimited trading days? +

Yes. All SF Capital protocols have no time expiration. Trade at your own pace.

Can I trade with Expert Advisors (EAs)? +

Yes. We welcome EAs, including hedging and scalping bots. We do not allow arbitrage or latency bots.

What is the Maximum Initial Capital? +

A single operator can manage up to $400,000 in simulated initial balances before scaling.

Is the evaluation fee refundable? +

Yes. 100% of the fee is refunded with your first successful simulated performance reward.

Can I have multiple accounts? +

Yes. You can manage multiple evaluation accounts as long as the combined total does not exceed $400k.

What happens if I fail the evaluation? +

If a rule is breached, the account is hard-reset. You can purchase a new evaluation at any time with a discount.

Is there a news trading restriction? +

No. Operators are free to trade all high-impact news events during the evaluation and funded phases.

Can I hold trades over the weekend? +

Yes. Weekend holding is permitted on all evaluation and operator accounts.

02. Risk Parameters

How is Daily Drawdown calculated? +

Calculated based on the starting balance or equity of the day (whichever is higher) at 00:00 Server Time.

Is the drawdown static or trailing? +

SF Capital uses Static Max Drawdown. It never trails up with your profit.

What is the Daily Loss Limit? +

4% for 1-step accounts and 5% for 2-step accounts.

What is the Overall Loss Limit? +

10% of the initial simulated starting balance across most protocols.

Do you have a stop-loss requirement? +

No. While highly recommended for risk management, stop-losses are not mandatory.

Are there lot size restrictions? +

No. Operators can use any lot size permitted by the simulated leverage of the account.

What simulated leverage do you provide? +

1:100 for Forex, 1:20 for Indices, and 1:40 for Gold/Commodities.

What is the “Consistency Rule”? +

We do not have a consistency rule. We value quality execution over rigid mathematical formulas.

Do you allow hedging? +

Yes. Hedging positions on the same instrument is permitted.

Can I use a Trade Copier? +

Yes, as long as you are copying your own trades from another account you own.

03. Performance Rewards

When can I request my first reward? +

14 days after your first simulated trade on the Operator account.

What is the profit split? +

Initial split is 80%. This scales up to 100% as you progress through the roadmap.

How long do payouts take? +

Once approved, rewards are disbursed within 24-48 business hours.

What payment methods are supported? +

Crypto (USDT TRC20/ERC20), Rise, and Bank Wire via Deel.

Is there a minimum payout amount? +

The minimum reward request is $50.00.

Do I pay taxes on rewards? +

Operators are independent contractors and responsible for their own local tax obligations.

What is the Reward Guarantee? +

If your approved reward isn’t processed within 24 hours, we pay an extra $1,000 (Subject to terms).

Is the profit split from the demo account? +

Yes. Rewards are a percentage of the simulated profit generated in the demo environment.

Can I scale my profit split? +

Yes. Following our scaling roadmap, your split can reach a maximum of 100%.

Are there withdrawal fees? +

SF Capital does not charge withdrawal fees. Third-party processor fees may apply.

04. Technical Protocol

Which platforms do you support? +

MetaTrader 5 (MT5), cTrader, and MatchTrade.

What are your trading hours? +

Trading is available 24/5 for Forex and Indices, and 24/7 for Crypto assets.

Do you provide real-time dashboards? +

Yes. Every operator gets access to a high-performance analytics dashboard to track equity and drawdown.

Can I use a VPN? +

Yes. VPNs are allowed, provided they do not trigger our automated security fraud filters.

What is the average execution speed? +

Our simulated infrastructure executes trades in under 30ms on average.

Are Crypto assets available? +

Yes. We offer simulated pairs for BTC, ETH, and other major crypto assets.

Do you allow HFT bots? +

HFT is only permitted on specific “HFT-Enabled” challenge types. Check individual protocol specs.

What is the Server Time? +

Our servers operate on GMT+2 (DST: GMT+3).

Can I change my platform later? +

No. Platform selection is final for the duration of that specific evaluation.

Is Martingale permitted? +

Martingale strategies are allowed provided they do not breach daily loss limits.

05. Affiliate & Growth

Do you have an affiliate program? +

Yes. Affiliates earn up to 15% commission on every evaluation purchase.

How do I qualify for the scaling plan? +

Achieve a 10% gain over a 4-month period with consistent risk management.

What is the max scaling cap? +

Successful operators can scale their simulated balance up to $2,000,000.

Can I get a custom plan? +

For high-volume operators (over $1M), contact our VIP Support team for custom protocols.

How are affiliate commissions paid? +

Paid weekly via USDT or Rise once you reach the $100 minimum threshold.

Is there a Discord community? +

Yes. Join our HQ on Discord for live payout proof and operator chat.

Do you offer 1-on-1 mentorship? +

Exclusive educational modules are available for all active operators in the dashboard.

Can I restart a challenge? +

Yes. You can purchase a reset at any time through the client portal.

Are there age requirements? +

All operators must be 18 years or older.

Where is SF Capital based? +

We operate a global institutional model with headquarters in the Bahamas.

Still have Questions?

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